About Me
Sales and Marketing Specialist with extensive experience in client relations, market expansion, and strategic business development. Proven expertise in building and managing partnerships, enhancing client satisfaction, and driving revenue growth across diverse markets, including French-speaking West Africa.
Business Experiences
Client Relationship Management
I am a skilled Client and Sales Specialist with over five years of experience in managing client relationships, driving sales, and delivering exceptional customer service. Fluent in English, French, Spanish, Swahili, and other languages, I excel in building strong connections with diverse clients and fostering long-term partnerships. My expertise includes Client Relationship Management (CRM), marketing and communication, and business data visualization, where I present insights effectively to support decision-making. Proficient in ERP systems and equipped with excellent time management, leadership, and negotiation skills, I have a proven track record of exceeding sales targets while mentoring teams and delivering impactful training. My multicultural and multilingual abilities ensure a personalized approach to client engagement, driving business success and customer satisfaction.
Language and Communication
Interpretation, Translation and Transcription
I am a seasoned Interpreter, Translator, and Transcriber with over five years of professional experience delivering high-quality language services across various platforms and industries. I specialize in Simultaneous, Consecutive, Whispered, and In-Person Interpretation, as well as Over-the-Phone (OPI) and Remote Interpretation. My expertise extends to Conference Interpretation and transcription, ensuring accurate and culturally sensitive communication in multilingual settings. With a strong focus on Medical and Business Interpretation, I bridge language gaps in critical and professional environments, providing clients with precise and reliable language solutions. My commitment to excellence and adaptability enables me to meet the diverse needs of clients worldwide, whether on-site or remotely.
IT and Media
IT and Media management
With a strong background in Computer Science and IT, I bring extensive experience in data analysis, CRM systems, and utilizing both Google and Microsoft products to optimize business operations. I am proficient in Power BI for data visualization, ERP systems for resource management, and Digital Marketing strategies to enhance online presence and drive growth. My skills extend to web development, where I create and manage responsive websites, and portfolio management to showcase projects and achievements. Additionally, I specialize in Social Accounts management, ensuring effective engagement across platforms, and data entry with a focus on accuracy and efficiency. I am also skilled in coding, utilizing various programming languages to solve complex problems and streamline processes, making me a versatile asset in the IT and tech industry.