Nyongolo Samadou
Sales & Client Relationship Specialist | Trilingual
With 4 years of hands-on experience supporting Francophone West African agri-businesses, I specialize in digitalizing operations, enhancing customer experience, and unlocking growth through smart, scalable solutions. Fluent in English, French, and Spanish, I thrive at the intersection of technology, agriculture, and human connection.
My passion lies in building strong client relationships, streamlining business processes, and bridging cultural and linguistic gaps to drive sustainable impact across markets.
More About me
I am a Sales and Client Relationship Specialist with over 6 years of experience helping agri-businesses across Francophone West Africa grow through digital transformation and strategic client engagement. My expertise lies in digitizing agricultural operations, managing multilingual client portfolios, and driving customer-centric solutions that align with business goals.
I speak English, French, and Spanish, which allows me to work across diverse markets and cultures with ease. Over the years, I have collaborated with companies and NGOs to improve efficiency, scale operations, and deliver tailored services in the fast-changing agri-tech sector.
I'm passionate about combining technology, communication, and relationship-building to create long-term value for clients and communities.
When I’m not working, I enjoy exploring innovations in agri-tech, mentoring young professionals, and learning about global markets.
My Core Services
Sales and Marketing
I manage and nurture relationships with clients to drive business growth and customer satisfaction.
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Translation
I specialize in translating documents, websites, marketing materials, technical manuals, and other content from English, French, Swahili, and Lingala.
Customer Service
I focus on delivering exceptional support to clients by addressing their inquiries, resolving issues promptly, and ensuring a positive customer experience.
Interpretation
simultaneous, consecutive, and whispered interpretation, delivering accurate and effective communication in diverse settings. Proficient in in-person, over-the-phone (OPI), and remote interpretation, ensuring seamless language support for medical, business, and conference needs.
Client Management
I specialize in building and maintaining strong, long-term relationships with clients by understanding their needs and aligning them with tailored solutions.
Computer Science
Proficient in website development, email marketing, and data analysis, PowerBI, leveraging technical skills to optimize online presence and drive engagement. Experienced in graphic design and video editing, creating visually compelling content to enhance branding and communication.
SKILLS
- Sales and Marketing
- Customer services
- Client Relationship Management CRM
- Website development
- Email marketing
- Data analysis
- Hospital Registration (EPIC)
- Google products
- Microsoft Products
- Video editing
- Business Administration
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- Interpretation (English, French, Swahili, Lingala)
- Spanish (Intermediate)
- Translation
- Transcription
- Artificial Intelligence
- Training and presentation
- Journalism
- Zoom, Teams, Skype and Meet
- Leadership
- Interpersonal Communication
- Business Plan
Portfolio
Client Relations Officer at eProd-Solutions LTD / Nairobi, Kenya - March 2022.
- Project Name: Coris
- Regions Covered: Cote d'Ivoire, Burkina Faso, Mali, Benin
- Key Achievements:
As a Client Relations Officer, I successfully reached, trained, and followed up with 40 companies across four countries in West Africa. Through dedicated support and strategic relationship management, I ensured client satisfaction, improved business practices, and fostered long-term partnerships. My role involved not only establishing strong connections with local businesses but also ensuring that they were well-equipped to grow and expand their operations in the rice industry.
Co-Founder of Radio Communautaire Kamanyola/Kamanyola, DR Congo - February 2006.
- Year Founded: 2006
- Reach: 500,000 people in the Ruzizi plain, Kamanyola, Luvungi, Bugarama.
- Overview:
Radio Communautaire Kamanyola is a community-focused radio station located in Kamanyola, broadcasting at 97.6 MHz. It serves as a vital source of information, education, and entertainment for the residents of the Ruzizi plain, reaching an estimated 500,000 people. Under my leadership, the radio station has become an influential platform for local issues, promoting cultural preservation, economic development, and social cohesion.
Millennium Fellow – Class of 2022
United Nations Academic Impact (UNAI) and MCN
University of Nairobi | Nairobi, Kenya
As a Millennium Fellow for the Class of 2022, I had the privilege of contributing to the advancement of Sustainable Development Goal 1 (No Poverty) and United Nations Academic Impact Principle 1 (Addressing Poverty). This prestigious program enabled me to develop and strengthen my leadership skills, particularly in driving innovative and inclusive initiatives that create meaningful social impact within my community. During the fellowship, I worked on projects aligned with the UNAI principles and SDGs, focusing on creating sustainable change at the grassroots level. The program enhanced my ability to connect with a global community of changemakers, empowering me to scale my efforts and maximize the impact of my work on community development and poverty reduction.
Project Manager and Chairman at Tumaini Light Christian Organization/ Nairobi, Kenya - July 2021.
- Project Name: Jenga Jamii, Nairobi, Kenya.
- Impact: Feeds 200 families during the Covid-19 outbreak.
- Overview:
Through the Jenga Jamii project, Tumaini Light Christian Organization has made a significant impact in the community by providing food assistance to 200 families in need during covid-19. I played an active role in managing and overseeing the project, ensuring that resources were allocated efficiently and that the families received the support they required. This initiative has been vital in improving the well-being of families facing food insecurity, and I am proud to have contributed to its success.